Privacy Policy

Who we are

Industrial Equipment & Service ("IES", "we", "us") operates this website. Our facility is at 4930 Allen-Genoa Rd, Bldg E, Pasadena, TX 77504, USA. You can reach us on (713) 371-6556 or at Info@Industrial-EquipmentService.com.

Information we collect

We collect only the information you choose to give us. When you submit the enquiry form we receive your name, company, phone number, email address, the service you selected, any equipment make or model you supply, your urgency selection and your message. When you subscribe to the newsletter we receive your email address.

How we use it

We use your details solely to respond to your enquiry, prepare a quote, arrange logistics for your equipment, and — if you subscribed — to send you newsletter updates. We do not sell your personal information.

Cookies and browser storage

This website uses cookies and similar browser storage. We store a record of your cookie choice and, on the home page, a timestamp used to control how often a notice is displayed. By continuing to use this site, you accept our use of cookies. You can clear this data at any time through your browser settings.

Third parties

The contact and home pages embed a map from Google Maps, which loads only when you choose to view it or scroll it into view. Google may set its own cookies and receive your IP address when that map loads. Our reviews section links out to our Google Business Profile.

Data retention

Enquiry correspondence is retained for as long as needed to service your repair and to meet our warranty and record-keeping obligations.

Your choices

You may ask us to correct or delete the personal information we hold about you, or unsubscribe from the newsletter at any time, by emailing Info@Industrial-EquipmentService.com.

Changes to this policy

We may update this policy from time to time. The current version always appears on this page.